Frequently asked questions

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COVID-19 questions

Question

Is the studio open?

Answer

Currently the data lab (room 1.12) is open, allowing for collection of equipment from our new loans service and collection of 3D prints from our new print queue.
The workshop (room 1.11) remains closed but will be open when possible as health and safety allows.

Question

Who can use the loans service and print queue?

Answer

Currently this is only available to staff and Students of the university, not alumni.

Question

Is the loans service and print queue free to use?

Answer

Yes.

Question

How can I learn or get help about maker related projects?

Answer

We are currently running online workshops that teach about various maker related software or you can contact us for advice.

Question

Do I need to wear a mask or follow any other guidance to come to the Makerspace?

Answer

Yes. All visitors to the main library must wear a mask at all times while inside. In addition the makerspace has hand sanitiser for use on entry to the room.
The library also currently operates on a one-way system with 2m social distancing to be followed at all times.

Question

Can I drop in to the studio?

Answer

No.
All visitors coming to the studio must book in advance.

Question

Can I come in to get a free cardboard VR headset?

Answer

Yes, book a drop-in slot to come pick one up.

Question

Can I get inducted into the studio?

Answer

While you can't currently complete a full studio induction, you can complete our online video induction.
This will allow you to loan equipment from the studio.

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Non-COVID-19 FAQ – Please note some of the following is superseded by the above covid related FAQ

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Getting access

Question

The uCreate Studio seems really cool how can I get involved?

Answer

Feel free to drop into the studio to take a look around or book an induction session to get started using our kit.

Question

Is the space open?

Answer

Check out our current opening times

Question

I am an Edinburgh University alumni, do I have access to the space? Can I still use the space after I graduate?

Answer

Yes, once you have an alumni card giving you access to the library, drop us an email and we will be happy to book you into an induction session. Please note your hours of access will be limited to 10am-5pm.

Question

I am a student of Edinburgh Napier, Queen Margaret or Heriot-Watt, can I use the space?

Answer

Yes, you are able to use the makerspace as a result of the SCONUL program. Once you have access to the library drop us an email and we will be happy to book you into an induction session.
Please note your hours of access will be limited to 10am-5pm.

Question

I’m not affiliated with Edinburgh University, can I use the space?

Answer

Unfortunately at this time only students, staff and alumni of Edinburgh University and those with SCONUL access can use the makerspace facilities.

Question

Who can loan equipment?

Answer

Edinburgh University staff and students (but not alumni) who are also inducted users can use our loans service. Some equipment requires you to have completed relevant training.

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Help and information

Question

Can I talk to you about this question or my project?

Answer

Yes - as soon as you've completed your Induction, you can drop in any time during our opening hours and chat to our staff. If it's really busy we might make an appointment with you to discuss properly.
You can also get in touch online.

Question

Whom can I contact with any questions?

Answer

Drop into the studio when we are open or check out our contact page.

Question

How do I stay informed about goings on at the Makerspace?

Answer

You can sign up to our mailing list, check out our events page and also follow us on social media for other exciting updates.

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Using the studio

Question

Is the Makerspace free to use? What about materials?

Answer

All the equipment in the studio is free to use, basic materials are also provided for free such as 3D printing filament and wood, but can only be used within the makerspace.

Question

Can I use my own material in the Makerspace? For example on the 3D printers or CNC mill?

Answer

Yes, you must ask for express permission first though and ask again any time you want to use a different material.

Question

I want to 3D print, but will my design be too large? What are maximum measurements for a 3D print? What are the resolutions of the printers?

Answer

All details of our equipment can be found on the equipment page

Question

Can I store my project in the Makerspace?

Answer

 We have a limited amount of storage space that you can keep a small project in. Remember to write your name, contact details and name on your box.

Question

You don’t have a particular tool or piece of equipment I need.  What should I do?

Answer

Let us know!  We’ve bought a number of tools for users because they asked. We also have polls where you can let us know which equipment we should get next. Alternatively check out these other resources.

Question

I'm a current user - how do get training in the laser cutter or other machines that require training?

Answer

You can find our scheduled trainings on our events page, after attending a session you will be added to the list of trained users for that piece of equipment.

Question

Are there jobs available in the studio?

Answer

The makerspace is regularly recruits students to join the Makerspace team, with both voluntary and paid roles including technical support, marketing and project evaluation. For 2020/21 we will be making use of the University’s Unitemps service to recruit. We would recommend adding your details there if you are interested in working with us.

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Rules and guidelines

Question

Are there any rules I need to follow while using the Makerspace?

Answer

Yes, all users must agree to abide by our code of conduct before completing their induction.

Question

I haven’t been trained on a specific tool or don’t have time to do the work myself. Would you please make my part for me?

Answer

The Makerspace operates on an assisted self-service basis, our staff are happy to provide training and support but are not able to carry out work for you.

Question

I have a project due tomorrow, and I need access to the space or particular equipment. 

Answer

The Makerspace is a free, non-prescriptive service with a remit to provide access to new and transformative technology to the whole of the University of Edinburgh. While equipment can be used for coursework, we are unfortunately unable to prioritise urgent work. If you are making to a deadline or require a more managed service, we recommend these alternatives.
Please do not assume the Makerspace equipment will be available for course submissions, contact your course organiser for more information on available resources.

Question

Do I own my own IP while using the makerspace?

Answer

Yes, see our code of conduct for more details.

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